Dear SocialFolders user,
For the past 2 years we have attempted to ease the way people upload and backup the photos, sounds and videos of their online services. It has been an exciting journey, which unfortunately comes to an end.
While many people are still actively using the service, and some new ones sign up every day, we haven't been able to make a viable business out of it. More funding would be needed to maintain existing channels, develop new ones and provide the support which you are entitled to receive as a user. We keep dozens of millions of files in sync; there is an infrastructure cost to it which we cannot cover anymore.
As a result, we are stopping the service today. Your files won't be synchronized between your hard drive and your online accounts anymore. Of course the local versions of your files won't be affected by this operation. You can save them in another location of your hard drive, or on an external storage.
If you are a paying user, in order to get a refund please email firstname.lastname@example.org within the next 30 days. Monthly subscriptions will be totally refunded for the current month. If you are on a yearly plan, we will refund the period remaining until the next anniversary date of your subscription.
Be assured that we don't keep any of your data on our servers. The information used to connect SocialFolders to your other online accounts has been permanently deleted from our system.
If you are looking for a replacement, you might want to have a look at Otixo. While this is not exactly the same service as SocialFolders, there is an overlap and it offers some pretty cool features.
Thank you again for your interest and support. Please contact us, if you have any questions or comments. We'll still be around and we'll be happy to answer.